Public Policies

Appeals

Appeal on Denial of Eligibility

Appeal on Denial of Recertification

Certificants

Use of Certification Credential and Marks

Certificant List

Certification Only by Examination

Continuing Education Units

CEU Policy

Examination

CPDT-KA Scholarship Program

Examination Challenges

Examination Format

Examination Items

Examination Passing Score

Examination Refunds

Examination Results

Examination Re-takes

Examination Security

Test Content Outline

Testing Date Transfer

Governing Documents

ADA Accommodations

Behavior Change Procedures

Certification Compliance and Disciplinary Procedures

Conflict of Interest

Hierarchy of Behavior Change Procedures

Job Board

Non-Discrimination

Prohibited Practices

Protection of the Public

Standards of Practice and Code of Ethics

Position Statements

Breed Specific Legislation Position Statement

Mandating Certification Position Statement

Train and Board Facility Abuse Statement

Recertification and Reinstatement

Recertification

Recertification Due Date Extension

Recertification Late Submission

Recertification Requirements

Recertification Scholarship Program

Reinstatement

Complaint Policy and Form

CCPDT® is not a federal or state licensing agency. Our certificants are held to high standards and are expected to comply with our Standards of Practice and Code of Ethics. As part of our mission, we will investigate complaints alleging violations of either of these policies.

Instructions for Filing a Complaint With CCPDT

Individuals may submit an ethics complaint regarding a current CCPDT certificant if they believe the certificant has violated the CCPDT Standards of Practice and Code of Ethics or related policies. Anonymous complaints are not accepted.

Submit online (preferred):

If you are unable to submit online, you may complete the CCPDT Complaint Form and submit it via email to administrator@ccpdt.org.

After a complaint is submitted, CCPDT will confirm credential status and jurisdiction. A Complaint Review Panel will evaluate the complaint to determine whether it should be dismissed or advanced to a formal investigation. If advanced, the respondent will be notified and given an opportunity to respond. Findings and recommended sanctions are reviewed in accordance with CCPDT Certification Compliance and Disciplinary Procedures.