CEU Event: Supporting Clients With Empathy: Logistics & Communication Tools That Empower With Marissa Martino

When: Ongoing
Where: Online


CPDT-KSA Knowledge: 0.00
CPDT-KSA Skills: 0.00

* Courses approved for CBCC-KA CEUs may be applied to a CPDT-KA or CPDT-KSA recertification. Courses approved for CPDT-KA or CPDT-KSA may not be applied to a CBCC-KA recertification.

PLEASE NOTE: CPDT-KA can earn a MAXIMUM of 12 CPDT-KSA Skills CEUS within their 3 year certification period.


Crack tough behavior cases wide open with careful observation and insightful questions and learn to truly connect with your Clients! During this webinar, attendees will: -Discover Marissa's process of collecting information prior to the initial consultation. Learn what kinds of systemic questions she includes about behavior (human and dog) and the different types of questions to include about the relationship. -Discover different ways of collecting information from the client during the process and establish who is your audience? What is your preferred method of communication? What is theirs? 
 -Understand the role that technology plays. Apps and email are often viewed as essential tools, but are they more of a hiderance than help? -Explore how to set up mutual boundaries in the relationship, including client/trainer commitments, communication methods and hours, and your common training philosophies. -Get tools to say goodbye with kindness when a client relationship is just not working out or when your work together has reach a natural endpoint. PLUS Participate in a BONUS Q&A discussion panel as Marissa is joined by Grisha Stewart and Andrew Hale to dig deeper into the material and answer your questions together. Created for trainers, behaviorists, shelter workers, veterinarians, and anyone looking to expand your knowledge and skills to support clients and their dogs. Also suitable for advanced students looking for insight into their own situation.

Sponsor:Empowered Animals LLC
Speaker(s):Marissa Martino

Contact: Grisha Stewart
 Email: info@grishastewart.com
 Phone: 682-200
 Web: https://school.grishastewart.com/courses/clients