CEU Event: How To C.A.R.E So You Can Retain Lifelong Clients.

When: Ongoing
Where: Online


CPDT-KSA Knowledge: 1.00
CPDT-KSA Skills: 0.00

* Courses approved for CBCC-KA CEUs may be applied to a CPDT-KA or CPDT-KSA recertification. Courses approved for CPDT-KA or CPDT-KSA may not be applied to a CBCC-KA recertification.

PLEASE NOTE: CPDT-KA can earn a MAXIMUM of 12 CPDT-KSA Skills CEUS within their 3 year certification period.


The more details we have the easier it is to list and market the event*: In this webinar trainers can learn how to maintain long-term clients and build trust with them using the trainers techniques. This webinar will cover teaching trainers how to listen without an agenda, and create plans that fit the client and their dogs needs. It will also cover understanding how an emotional bank account can help retain clients and help teach clients to “crossover” to positive reinforcement training methods while being compassionate and empathetic. Learning Objectives: How to get clients to buy in and stay for the long haul using personalized plans and understanding people and their perspective can help them trust you and your techniques more. Teach trainers how to let go of their agenda long enough to listen How to adjust your training plan to fit your clients’ needs/ capabilities Using the emotional bank account for the dogs as well as your human client Understanding some basic human physiology that may be affecting your clients compliance Learn ways to teach clients to “crossover” while being compassionate and empathetic.

Sponsor:Pet Professional Guild
Speaker(s):Shannon Riley-Coyner

Contact: Sharon Nettles
 Email: events@petprofessionalguild.com
 Phone: 184-446-26473
 Web: https://petprofessionalguild.com/event-4851399