|CPDT-KSA Knowledge:||1.00||CBCC-KSA Knowledge:||0.00|
|CPDT-KSA Skills:||0.00||CBCC-KSA Skills:||0.00|
* Courses approved for CBCC-KA CEUs may be applied to a CPDT-KA recertification. Courses approved for CPDT-KA may not be applied to a CBCC-KA recertification.
As we rapidly approach the close of 2021, it’s a good time to reflect on our business performance over the past year. As with most other professionals in this new COVID world, pet care professionals experienced a time of rapid highs and lows, particularly in the area of utilizing online tools to better serve their clients. Planning for 2022 should involve a review of one’s current business processes to improve efficiency and minimize time spent on administrative tasks. It’s also important to review the client experience, from first inquiry to acquisition and onboarding. Join Chinwe Onyeagoro, CEO of PocketSuite and Mychelle Garrigan, Hippocampus Online Mage, for a discussion of how trainers, behavior consultants, pet sitters and other pet care professionals can utilize online technology to improve both their own work/life balance and their marketing through improved client acquisition and retention.
Speaker(s):**Chinwe Onyeagoro and Mychelle Garrigan