|CPDT-KSA Knowledge:||1.50||CBCC-KSA Knowledge:||0.00|
|CPDT-KSA Skills:||0.00||CBCC-KSA Skills:||0.00|
* Courses approved for CBCC-KA CEUs may be applied to a CPDT-KA recertification. Courses approved for CPDT-KA may not be applied to a CBCC-KA recertification.
Self-confident and assertiveness are two skills that are crucial for success in life. If you don't feel worthy, and/or you don't know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits to your in both your professional and personal lives. This Assertiveness And Self-Confidence webinar will give participants an understanding of what assertiveness and self-confidence each mean (in general and to them personally) and how to develop those feelings in their day-to-day lives. These skills will encompass many aspects of your lives and have a positive effect on all of them. Webinar Objectives Define assertiveness and self-confidence, and list the four styles of communication Describe the types of negative thinking, and how one can overcome negative thoughts Explain the difference between listening and hearing. Define the importance of goal setting, and practice setting SMART goals for assertive behavior Utilize methodologies for understanding your worth -- and the use of positive self-talk List reasons why a pleasing appearance and body language are critical for creating a strong first impression Practice sending positive communications phrased as "I-Messages" Practice strategies for gaining positive outcomes in difficult interpersonal situations.
Sponsor:Pet Professional Guild