|CPDT-KSA Knowledge:||1.50||CBCC-KSA Knowledge:||0.00|
|CPDT-KSA Skills:||0.00||CBCC-KSA Skills:||0.00|
* Courses approved for CBCC-KA CEUs may be applied to a CPDT-KA recertification. Courses approved for CPDT-KA may not be applied to a CBCC-KA recertification.
Join Niki Tudge for this 90 minute webinar on the correct and productive delivery of Constructive Criticism in a work environment. Delivering Constructive Criticism is one of the most challenging things for an of us to do. Through this webinar you will gain valuable knowledge and skills that will assist you with this challenging task. When you need to give feedback to an employee, contractor or a student it needs to be handled in a very specific way. If done correctly constructive criticism will provide great benefits to your organization. It provides the ability for you to nullify problematic behaviors and develop well rounded and productive employees and business relationships with clients that are also students. Workshop Objectives Understand when feedback should take place Learn how to prepare and plan to deliver constructive criticism Determine the appropriate atmosphere in which it should take place Identify the proper steps to be taken during the session Know how emotions and certain actions can negatively impact the effects of the session Recognize the importance of setting goals and the method used to set them Uncover the best techniques for following up with the individual after the session
Sponsor:Pet Professional Guild