|CPDT-KSA Knowledge:||0.00||CBCC-KSA Knowledge:||1.00|
|CPDT-KSA Skills:||0.00||CBCC-KSA Skills:||0.00|
* Courses approved for CBCC-KA CEUs may be applied to a CPDT-KA recertification. Courses approved for CPDT-KA may not be applied to a CBCC-KA recertification.
This webinar discusses: - Converting inquiries into clients (response time, guide to successful responses and common pitfalls to avoid) - Turning clients into brand loyalists - Saving time with technology - Improving the customer experience
Speaker(s):Brian Burton, CDBC and Sarah Fraser, CDBC