|CPDT-KSA Knowledge:||2.00||CBCC-KSA Knowledge:||0.00|
|CPDT-KSA Skills:||0.00||CBCC-KSA Skills:||0.00|
* Courses approved for CBCC-KA CEUs may be applied to a CPDT-KA recertification. Courses approved for CPDT-KA may not be applied to a CBCC-KA recertification.
In this webinar Beth Bowers CPDT-KA, owner of Power To The PawZ Pet Services & Education will give you guidance in creating good customer service to creating client retention and referrals. -Evaluate your current client base 1.Identify your "Ideal client" and what it is that you appreciate about them -Discover your Training Truth! 1.Your strengths / weaknesses 2. What do you enjoy the most 3.Discover what is and what isn't working in your business -Understand and apply your clients top reinforces and punishers -Learn the top request of Dog Training Clients nationwide -Learn how to save a client (and your reputation) after a mistake -Identify how you can stand
Speaker(s):Beth Bowers , CMPTI, CPPS, CCCFT, CPDT-KA