CEU Event: To Know Them is to BE One: Customer Service in the Animal Industry
When: Ongoing
Where: Online
CEUs
| *CPDT-KA: | 2 | *CBCC-KA: | 0 |
| CPDT-KSA Knowledge: | 2.00 | ||
| CPDT-KSA Skills: | 0.00 |
* Courses approved for CBCC-KA CEUs may be applied to a CPDT-KA or CPDT-KSA recertification. Courses approved for CPDT-KA or CPDT-KSA may not be applied to a CBCC-KA recertification.
PLEASE NOTE: CPDT-KA can earn a MAXIMUM of 12 CPDT-KSA Skills CEUS within their 3 year certification period.
Description
In this webinar attendees will evaluate their clients base and Identify your "ideal client" and what it is that you appreciate about them. Discover your Training Truth 1.Your strengths/weaknesses 2.What do you enjoy the most 3.Discover what is and what isn't working in your business -Understand and apply your clients top reinforcers and punishers -Learn the top request of Dog Training Clients nationwide -Learn how to save a client (and yourself) after a mistake -Identify how you can stand out
Sponsor:APDT
Speaker(s):Beth Bowers
Contact: Jennifer Franco
Email:
education@apdt.com
Phone: 800-738-3647
Web: https://www.pathlms.com/apdt/courses/14673/video_presentations/151099