CEU Event: To Know Them is to BE One: Customer Service in the Animal Industry

When: Ongoing
Where: Online


CPDT-KSA Knowledge: 2.00 CBCC-KSA Knowledge: 0.00
CPDT-KSA Skills: 0.00 CBCC-KSA Skills: 0.00

* Courses approved for CBCC-KA CEUs may be applied to a CPDT-KA recertification. Courses approved for CPDT-KA may not be applied to a CBCC-KA recertification.


In this webinar attendees will evaluate their clients base and Identify your "ideal client" and what it is that you appreciate about them. Discover your Training Truth 1.Your strengths/weaknesses 2.What do you enjoy the most 3.Discover what is and what isn't working in your business -Understand and apply your clients top reinforcers and punishers -Learn the top request of Dog Training Clients nationwide -Learn how to save a client (and yourself) after a mistake -Identify how you can stand out

Speaker(s):Beth Bowers

Contact: Jennifer Franco
 Email: education@apdt.com
 Phone: 800-738-3647
 Web: https://www.pathlms.com/apdt/courses/14673/video_presentations/151099