|CPDT-KSA Knowledge:||1.50||CBCC-KSA Knowledge:||0.00|
|CPDT-KSA Skills:||0.00||CBCC-KSA Skills:||0.00|
* Courses approved for CBCC-KA CEUs may be applied to a CPDT-KA recertification. Courses approved for CPDT-KA may not be applied to a CBCC-KA recertification.
When teaching a group class, it can be hard enough to divide your time equally among your students. When you have a challenging client, it gets even harder! Learn effective, polite ways to deal with common issues that often come up with clients so you can stick to your schedule and still get results. Don't write off difficult clients! With patience and positive techniques, they may turn into your best customers.