|CPDT-KSA Knowledge:||0.25||CBCC-KSA Knowledge:||1.25|
|CPDT-KSA Skills:||0.00||CBCC-KSA Skills:||0.00|
* Courses approved for CBCC-KA CEUs may be applied to a CPDT-KA recertification. Courses approved for CPDT-KA may not be applied to a CBCC-KA recertification.
Learn skills that will improve your inquiry call to scheduling ratio, help you control and manage conversations, make your client communications more satisfying for both you and your clients and do away with the
Sponsor:Animal Behavior Associates
Speaker(s):Suzanne Hetts, Ph.D., CAAB and Daniel Estep, Ph.D., CAAB