|CPDT-KSA Knowledge:||1.00||CBCC-KSA Knowledge:||0.00|
|CPDT-KSA Skills:||0.00||CBCC-KSA Skills:||0.00|
How comfortable are you that you understand the legalities of client confidentiality and ethics in the pet industry? Do you mention clients on your blog or social media? Are you comfortable sharing unpleasant client experiences with your friends via twitter? Do you take into consideration client confidentiality before you hand over client files to other pet professionals? Are you sharing clients pet videos all over the world wide web? Have you ever discussed a behavior consulting case with your sister in law over drinks? Think again! Client confidentiality is extreamly important for your clients, for your business and for the professionalism of our industry.
Sponsor:Pet Professional Guild