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Title: Dealing With Difficult Clients

When: Ongoing

Where: Online


CPDT-KSA Knowledge:1.5CBCC-KSA Knowledge:0
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Dealing With Difficult Clients Veronica Boutelle September 19, 2012 1:00pm Central You’ve probably met the central personalities of this drama: The chatty Cathy who won’t let you get a word in edgewise, the entitled potential client who doesn’t understand why you’re not willing to rework your entire business to suit his needs, the client who refuses to be made happy, the dog owner who turns molehills into mountains (think a panicked vet visit for a small scratch). Join Veronica Boutelle of dog*tec to explore strategies for dealing with difficult clients, and when and how to cut them loose.

Sponsor: Raising Canine

Speaker(s): Veronica Boutelle

Contact: Susan Smith
 Phone: 512-916-4007