CEU Event: Navigating Tough Conversations
When: 05/05/2019 9:00am to 05/05/2019 5:00pm
Where: Training Spot
CEUs
*CPDT-KA: | 2 | *CBCC-KA: | 4 |
CPDT-KSA Knowledge: | 2.00 | ||
CPDT-KSA Skills: | 0.00 |
* Courses approved for CBCC-KA CEUs may be applied to a CPDT-KA or CPDT-KSA recertification. Courses approved for CPDT-KA or CPDT-KSA may not be applied to a CBCC-KA recertification.
PLEASE NOTE: CPDT-KA can earn a MAXIMUM of 12 CPDT-KSA Skills CEUS within their 3 year certification period.
Description
For professional trainers: learn how to navigate difficult client conversations! In this course, Dr. Chris Pachel (DVM, DACVB, CABC) will discuss: 1. How to set realistic expectations. 2. Ask questions. 3. Ask permission. 4. Skill set analysis. 5. Create a shared perspective. 6. Meet clients where they are at. 7. Bring it back to date. 8. Not all help is helpful. 9. Detaching from expectations. 10. Call for reinforcement.
Sponsor:Training Spot
Speaker(s):Dr. Chris Pachel (DVM, DACVB, CABC)
Contact: Training Spot
Email:
info@trainingspot.us
Phone: 541-357-7387
Web: http://www.trainingspot.us/
Venue
Training Spot90 Lawrence St
Eugene, OR 97401
United States
http://www.trainingspot.us/