CEU Event: Helping Your Human Clients Help Their Animals: 
A Workshop for Building Skills and Strategies for Co

When: 04/15/2019 9:00am to 04/16/2019 4:30pm
Where: Go Where Meetings Matter


CPDT-KSA Knowledge: 6.00 CBCC-KSA Knowledge: 6.00
CPDT-KSA Skills: 0.00 CBCC-KSA Skills: 0.00


Perhaps some of the most frustrating aspects of any profession devoted to the care of animals include helping the human clients make choices that serve their animals well and motivating owners to follow through on professional recommendations. This dilemma is faced by a wide range of animal care professions: veterinary, training, behavioral, grooming, pet sitting, exercise, and more. This 2-day workshop is designed to provide practical skills and strategies that significantly improve the chances of gaining client cooperation, motivation, and follow-through. Taught by a family psychologist and animal behavior consultant with over 40 years of experience helping people change, this workshop gets down to the nitty gritty: how to communicate better, improve compliance, and teach more effectively. The workshop focuses on the practicalities, with brief lecture, case examples, live demonstrations, and skill development segments drawn from the presenter’s and attendees’ real-world experiences and challenges. Many of the skills covered are best learned in a live environment where voice intonation and body language and other human nonverbal skills can be demonstrated, practiced, and mastered. Past participants in this workshop have said it greatly helped change their working relationships as well as their own confidence in working with the human side of the equation. LEARNING OBJECTIVES: Participants in this workshop will be able to… 1. Describe at least 3 differences between an expert model and a collaborative model when working with human clients. 2. Identify at least 3 advantages of the collaborative model. 3. Use empathic listening skill effectively and naturally to engage clients. 4. Establish and enforce boundaries when needed to keep on track. 5. Explain the process to handle at least 4 common problems that occur with human clients. 6. Identify the training process sequence that seems to yield the best human learning. 7. Describe at least 2 key elements and skills for engaging resistant or reluctant clients in the process. 8. Describe 2 skills one can use to improve compliance with training or treatment plans. 9. Explain at least 3 principles used in dog training that apply, with some modification, to humans.

Sponsor:Dependable Dogs®
Speaker(s):Risë VanFleet, PhD, RPT-S, CDBC

Contact: Cathy Reisfield
 Email: catreisfield@me.com
 Phone: 734-834-4938
 Web: http://www.DependableDogs.com/


Go Where Meetings Matter
Glencoe Crossing Plaza
4735 Washtenaw Ave
nue<br /> Ann Arbor, MI 48108
United States