|CPDT-KSA Knowledge:||1.00||CBCC-KSA Knowledge:||0.00|
|CPDT-KSA Skills:||0.00||CBCC-KSA Skills:||0.00|
Principles of helpful client communication. Understanding which battles to choose with clients who may be myth-adherent or have difficulty complying, and how to devise wordings.
Sponsor:The Academy for Dog Trainers