|CPDT-KSA Knowledge:||0.00||CBCC-KSA Knowledge:||1.46|
|CPDT-KSA Skills:||0.00||CBCC-KSA Skills:||0.00|
Every animal comes with at least one family member who will be responsible for implementing recommendations. For better or for worse, achieving a successful outcome through training and behavior modification is about so much more than training the animal! The "human element" side of behavior modification requires a person to recognize, navigate, and accommodate the patterns that affect the client's ability to implement the plan that is given. This talk explores many of those barriers to success using a case-based format that will challenge you to think about problems in new ways. Specific topics will include navigating issues of anthropomorphism and anthropocentrism, identifying client strengths rather than faults, evaluating the physical environment for obstacles to success, and responding appropriately to sensitive information that is shared by clients. Attendees will learn to recognize communication patterns, partner more effectively with their clients, develop dialogues for navigating common situations, empower clients to implement recommendations, and ultimately be more successful in their business.
Speaker(s):Christopher Pachel, DVM, DACVB, CABC